At Cempak99, we take every aspect of player data protection seriously. This Privacy Policy transparently explains how we collect, store, use, and protect your information when you use our platform in Malaysia.
Every action we take in data management is guided by six core principles that safeguard the privacy and security of your personal information.
All data transmitted between your device and cempak99 servers is protected with 256-bit SSL encryption. Account information, KYC details, and financial transactions are fully shielded from external interception.
Cempak99 has never and will never sell, rent, or disclose players' personal data to any third party without the player's explicit consent. Your data belongs to you.
The KYC (Know Your Customer) process is handled through fully encrypted channels. Copies of your identity documents are stored in a secured server environment with strictly restricted access.
Player data is retained only for the period required by legal and operational needs. Records that are no longer needed are securely deleted using industry-standard data deletion methods.
Registered Cempak99 players have the right to request a review, correction, or deletion of their personal data at any time. We provide a 24/7 customer service channel to handle all privacy-related requests.
In the event of any security incident involving player data, cempak99 is committed to notifying affected players within a reasonable timeframe in accordance with industry best practices.
This Privacy Policy is issued by Cempak99 and applies to all players who register or use the platform under the domain cempak99.net. By registering an account or continuing to use our platform, you agree that Cempak99 may process your personal data as described in this policy.
We are committed to upholding internationally recognized data protection principles. Cempak99 continually strives to ensure that every decision we make regarding player data is fair, lawful, and fully transparent.
Cempak99 collects various types of personal data depending on your interactions with our platform. This information is collected directly from you when you register, verify your account, or contact our support team.
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | KYC verification, fraud prevention |
| Contact Information | Phone number, email address | Communications, transaction notifications |
| Financial Data | Bank name, account number (last 4 digits) | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Gaming Data | Betting records, transaction history | Audit, responsible gaming |
Collected data is used solely for legitimate platform operational purposes. Cempak99 will not process your personal data for any unrelated purpose without obtaining your consent first.
Account Management: Creating and maintaining player accounts, ensuring login security, and managing your account settings.
Financial Processing: Verifying and processing deposits and withdrawals through local banking systems and DuitNow.
Fraud Prevention: Detecting suspicious activity, preventing unauthorized access, and protecting the integrity of the platform.
Customer Support: Enabling our customer support team to assist you more effectively when you reach out to us.
Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and offer appropriate assistance.
Cempak99 does not sell or disclose players' personal data to third parties for marketing purposes. However, in certain limited situations, we may need to share information with responsible operational partners.
Payment service providers such as FPX and DuitNow receive only the minimum transaction information required to process your financial transactions. Third-party game providers such as Pragmatic Play and Evolution Gaming may receive game session data for settlement and technical audit purposes.
In all data-sharing situations, we ensure every partner is bound by strict confidentiality agreements and upholds data protection standards equivalent to or higher than those of Cempak99.
Cempak99 uses cookies and similar tracking technologies to enhance the user experience, analyze website traffic, and maintain the security of your login session. Cookies are small text files stored on your device.
Session cookies are used to maintain your login status and interface preferences. Analytical cookies help us understand how players use the platform so we can continue improving it. You can control or delete cookies through your web browser settings, though this may affect certain features on the Cempak99 platform.
As a registered cempak99 player, you have the following rights regarding your personal data that we hold:
Cempak99 retains players' personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law. Active account data is retained for the duration the account remains active. Once an account is closed, data is retained for the period specified by financial audit and legal compliance requirements.
Financial transaction records are retained for a minimum of seven years in accordance with accounting standards requirements. Technical data such as access logs are kept for a shorter period for security monitoring purposes only.
Cempak99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant amendments will be communicated to registered players via platform notifications or email. The effective date of the latest policy will always be displayed at the top of this page. Continued use of the Cempak99 platform after amendments take effect constitutes acceptance of the updated policy.
The Cempak99 support team is available to assist with any privacy or account data protection inquiries every day, around the clock.
With a transparent privacy policy and industry-grade encryption, you can play with peace of mind at Cempak99. Register a free account today and enjoy over 500 of Malaysia's best games.
For users aged 21 and above. Please refer to Responsible Gaming us.